Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

WESTLAKE VILLAGE, Calif: 21 October 2014 — JD Power today announced the launch of the JD Power Certified Assisted Technical Support Program SM, a new certification initiative in collaboration with the ...

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Informatica (NYSE: INFA), an AI-powered enterprise cloud data management leader, has again been recognized by J.D. Power for exceptional customer service under ...

@PitneyBowes recognized for outstanding certified assisted technical support by @JDPower Post this The Certified Assisted Technical Support Program was developed by J.D. Power and Associates and the ...

KnowBe4 Jumpstart Technical Support program offers those with little to no experience an opportunity to learn technical skills on the job Tampa Bay, FL, May 11, 2021 (GLOBE NEWSWIRE) -- KnowBe4, the ...

Our previous report on discrepancies between Mac and PC support costs caused quite a bit of controversy, and has caused several users to check on the support status of various third party products ...

WESTLAKE VILLAGE, Calif.: 20 January 2016 — Palo Alto Networks (NYSE: PANW), has achieved certification by exceeding the average certification scores under the JD Power 2015 Certified Assisted ...

SUNNYVALE, Calif., Dec. 18, 2025 /PRNewswire/ -- Intermedia Intelligent Communications, a global leader in AI-powered cloud communications, collaboration, and customer engagement solutions, today ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...